When your ring leaves us, and when it arrives.
These are estimates. Once your order ships, the carrier controls the clock. Holidays and weather can add time.
Order updates
After you place an order, you’ll get a confirmation email with your order number. When the package ships, you’ll get another email with tracking. Use that order number if you write us.
Processing
Every order needs pack and process time before it ships. Most orders leave us within 1-3 business days. Engraved or specially prepared rings may need a few extra business days. We’ll note longer timelines on the product page or in your confirmation.
Saturdays and Sundays are not business days.
Estimated transit times
Transit starts after processing, when the carrier scans your package.
Standard shipping (United States)
Free
About 3-7 business days after ship.
Shipments to Hawaii, Alaska, Puerto Rico, and APO/FPO addresses can take longer, sometimes several weeks depending on the carrier.
Expedited shipping (United States)
Available at checkout when offered. No P.O. boxes.
About 1-3 business days after ship.
Standard international
Where available at checkout
About 14-30 business days after ship.
Customs, duties, and import fees are the buyer’s responsibility unless we state otherwise at checkout.
Expedited international
Available at checkout when offered. No P.O. boxes.
About 7-14 business days after ship, destination allowing.
Address accuracy
Check your shipping address before you pay. We are not responsible for packages delivered to an address you entered incorrectly. If a package comes back as undeliverable, contact us about re-shipment. Extra shipping may apply.
Delays, loss, or damage
If tracking stalls, or the package is lost or damaged in transit, contact us with your order number. We’ll work with the carrier and help make it right.
Shipping questions
Is shipping free?
Yes, standard shipping is free on every U.S. order. Expedited options appear at checkout where available.
When will my order ship?
Most orders leave within 1 to 3 business days. Engraved rings can take a few extra days, and we note that on the product page.
How do I track it?
You will get a tracking email as soon as the package leaves us. Use your order number if you need to write to us about it.
Do you ship internationally?
Yes. Transit times vary by destination and customs, and any duties or import taxes are the recipient's responsibility.
What if it arrives damaged or never turns up?
Contact us and we will sort it out. Every ring is also covered by our lifetime warranty.