FAQs
The rings
What does PELE make?
Rings, first and foremost: Koa wood set in tungsten, with shell as a second inlay on some bands. Alongside them we keep a small line of island jewelry, pendants and earrings drawn from the same shoreline. The rings are the reason we started, and they stay the centre of it.
What is Koa wood?
Koa is a hardwood with a distinctive, varied grain. We use Koa wood for the inlay. Grain and tone vary from piece to piece. That variation is part of the material, not a flaw.
Why tungsten?
Tungsten carbide is hard, keeps a polish, and holds up to daily wear. Our bands are comfort-fit. Tungsten cannot be resized like gold or silver, so a good first size (or a size exchange) matters.
Sizing, care and wear
How do I find my size?
Use our sizing guidance before you order. Tungsten is not resized by stretching or cutting the way soft metals are. If the fit is off, start a size exchange within 30 days under our return policy.
Are the rings waterproof?
The Koa inlay is protected for everyday wear, including washing hands and normal water exposure. Avoid harsh chemicals, and follow any care notes on your product page. If something goes wrong over the life of the ring, see our lifetime warranty.
How should I care for my ring?
Wipe with a soft cloth. Avoid bleach, solvents, and abrasive cleaners on the inlay. Remove the ring for heavy impact work when you can. Tungsten is tough; the wood and resin still deserve ordinary care.
Ordering and delivery
What is your shipping policy?
Free standard shipping on U.S. orders. Most orders process in 1-3 business days and arrive about 3-7 business days after they ship. You’ll get tracking when it leaves us. See shipping times for estimates.
Can I get the ring engraved?
Yes. Add an inside engraving on any ring page for $15 — up to 20 characters, so names, a date or coordinates all fit. Tick the box above Add to cart and type your text. Engraved rings are prepared to order, so allow a few extra business days, and they still qualify for a free size exchange. Check your spelling before you order: an engraved ring cannot be returned for change of mind.
Do you offer a military discount?
Yes. 15% off for current and former U.S. military, their spouses and dependents, and first responders including law enforcement, fire and EMS. Verify once with GovX. Start on our military discount page.
Returns, warranty and more
What is your return and exchange policy?
Unworn items can be returned within 30 days for a product refund. We offer one complimentary size exchange per order for unworn rings (you cover return shipping unless we sent the wrong size). Engraved rings are final sale unless defective or we sent the wrong item. See returns.
Do you have a lifetime warranty?
Yes, on rings. One lifetime replacement per original purchase for damage, loss, theft, or a ring that has reached the end of its wearable life. We’ll replace the same style when we still carry it, or any PELE ring of equal or lesser value. No refund of the difference. The replacement is not covered by a new lifetime warranty. Details: warranty.
Do you have an affiliate program?
Yes. Affiliates earn 20% on all sales through their unique link or code. Apply on our creator program page.